Refunds and cancellation

Last updated: November 2, 2026

We want this to be simple and fair. If anything here is unclear, email hearthworkjobs@gmail.com and a real person will answer.

Monthly plans: Job alerts ($9) and Full service ($149)

• These plans renew every month on the date you signed up, until you cancel.
• Cancel anytime. Use the "Manage or cancel your subscription" link on our Premium page, or email us and we'll cancel it for you.
• When you cancel, you won't be charged again. Your plan keeps working until the end of the month you've already paid for.
• We don't give partial refunds for a month that has already started.

Resume help ($49, one time)

• This is a single payment. You are never charged again unless you choose to sign up for job alerts later.
• Full refund if you ask before we start working on your resume.
• After we send you your rewritten resume, we'll make reasonable edits you ask for within 14 days. We don't refund resume work that has already been delivered.
• Your first month of job alerts is included free. It does not renew on its own.

Mistakes and problems

• If you were charged by mistake, charged twice, or charged after you cancelled, we'll refund it in full.
• If we don't send your first job matches within 5 business days of receiving your intake form, you can ask for a full refund of that month or of Resume help.

How to ask for a refund

Email hearthworkjobs@gmail.com from the email address you paid with. Tell us your name and which plan. We reply within 1 business day. Approved refunds go back to your original card, which usually takes 5 to 10 business days to show up.

What we can't promise

We help you find and apply for jobs, but employers decide who they interview and hire. Not getting an interview or a job offer isn't, on its own, a reason for a refund.